Privacy Policy

PRIVACY POLICY

Privacy Policy – Grace & Julie

At Grace & Julie, we respect your privacy. We comply with the General Data Protection Regulation (GDPR) and applicable laws regarding the protection of personal data. In this privacy policy, we explain what personal data we collect, how we use it, and what rights you have.

  1. When does this privacy policy apply?

This policy applies to all use of our website www.graceandjulie.com, as well as all products and services offered through the website. By visiting or using our services, you accept the terms of this privacy policy.

  1. What is personal data?

Personal data refers to any information that can directly or indirectly identify you as an individual, such as your name, address, email address, phone number, payment details, or IP address.

  1. What personal data do we collect?

We may collect personal data in the following situations:

  • When you place an order

  • When you create an account

  • When you contact our customer service

  • When you subscribe to our newsletter

  • When you fill out forms on our website

  • When you visit the website (e.g., via cookies)

Examples of data we process:

  • Name and contact information

  • Shipping and billing address

  • Payment information

  • Order history

  • IP address and device information

  • Communication with our customer service

  1. Legal basis for processing

We process your personal data based on the following legal grounds under the GDPR:

  • Performance of a contract (e.g., to process your order)

  • Legitimate interest (e.g., to improve the website or prevent fraud)

  • Consent (e.g., for newsletters)

  1. How do we use your personal data?

We use your data for the following purposes:

  • To process and deliver your order

  • To create and manage your account

  • For customer service and support

  • To send order and delivery information

  • To improve our website and customer experience

  • For marketing, if you have given your consent

  • To comply with legal obligations

  1. Sharing of personal data

We never sell your personal data.
We only share information with trusted third parties when necessary, for example:

  • Payment providers

  • Delivery partners

  • IT and platform services (e.g., Shopify)

All of these parties comply with the GDPR and handle your data securely.

  1. How long do we store your data?

We store your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or for as long as required by law.

  1. Your rights

As a customer, you have the right to:

  • Request a copy of the data we store

  • Request correction of inaccurate data

  • Request the deletion of your data (“the right to be forgotten”)

  • Restrict or object to processing

  • Withdraw your consent at any time

  • File a complaint with the relevant data protection authority

To exercise your rights, please contact us via email.

  1. Security

We take technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.

  1. Contact

If you have any questions about this privacy policy or how we process your personal data, please feel free to contact us:

📧 info@graceandjulie.com